About Us

We started over 30 years ago.... 

Jan Brostek started her storefront business, Pins & Needles, over 30 years ago in Cleveland, Ohio. Today, Pins has 3 locations in Ohio and an ever-growing community. Jan founded her business on top-of-the-line education and was able to set herself, and the company, apart from the rest. She didn't just want to sell machines, she wanted to sell the art of sewing. 

There are now over 100 classes a month along with large education seminars available at Pins & Needles. Over 5 years ago Jan's son, Connor, decided to join the family business full-time. He was inspired by the community his mom had built, and the work she continued to put in.

Connor's inspiration led him to launch, Sew-It-Online. He wanted to not only provide accessible education to all, but he was also driven to build that same community his mother had built. That is what Sew-It-Online is all about, community and education. We strive to provide easily accessible courses while inspiring deep connections with people all over the world who have that same love of sewing.  We aim to give the small sew-shop feel at the comfort of your own home. 

Our membership offers courses from teachers all over the world, monthly webinars, designs, and more. If you're in the Cleveland area, we would love for you to stop by and check out our shops!

Welcome to the community! 

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Over 45 Years Of Industry Knowledge

With over 45 years of experience in the industry, we have gained insights into top products and ensuring customer satisfaction. Our commitment extends to assisting you in making informed choices, providing usage guidance, and offering support and repair services.

Our vibrant online community fosters continuous learning and connection. Rather than just selling a product, we aim to welcome you into our community for ongoing engagement and support.

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30-Day Hassle-Free Exchange Policy & 6 Month Trade Up Policy

Ensuring your satisfaction with your new machine and its alignment with your creative requirements is our priority. You have the flexibility to exchange any machine for one of equal or higher value within 30 days. This gives you ample time to test your new machine and confirm it meets your needs perfectly. Moreover, if you outgrow your machine within 6 months, we offer a full refund of 100% towards your machine upgrade!

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Education - Free Usage Classes For LIFE

We empower customers worldwide with online classes, live webinars, and phone support. Our goal is to equip you with product knowledge and tailored sewing techniques. We start by building your confidence with the machine and then help you master skills like quilting, garment making, and embroidery. Our instructional videos are available for unlimited viewing, allowing you to revisit them anytime for a quick review.

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Low Price Guarantee & Plus Free Shipping

Our priority is ensuring you receive top-quality products at the best prices available. Should you find a lower price elsewhere, we'll match it! Additionally, orders over $100 qualify for free shipping to any of the 48 contiguous states (excluding Hawaii and Alaska).

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Service & Support

With every sewing machine purchase, you receive a complimentary course on machine maintenance. Beyond that, you have the assurance that if a service issue arises, you can reach out to us for assistance. We offer remote diagnostic and support sessions via FaceTime or Zoom to help troubleshoot any problems. Our team of five experienced technicians, with a combined sewing repair expertise of over 100 years, is ready to assist you with your Sew It Online machine purchase.

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Committed to The Best Products On The Market

At Sew It Online, we prioritize quality, performance, and durability in every product we offer. Our goal is to provide support with user-friendly, high-quality machines. Each product is carefully selected to meet your needs, and we back your purchase with a money-back guarantee.